PropLens
Terms of Service →

Privacy Policy

Last updated: August 2, 2026
← Back to PropLens

PropLens never connects to, requests, or stores your brokerage account credentials or live trading account data. All analysis runs on historical market data, simulated data, or data you explicitly upload.

Contents

  • 1. Overview
  • 2. Information we collect
  • 3. How we use information
  • 4. AI features & third-party processing
  • 5. No broker connection
  • 6. Data sharing
  • 7. Data retention
  • 8. Your rights
  • 9. Cookies
  • 10. Data security
  • 11. Children's privacy
  • 12. International users
  • 13. Changes to this policy
  • 14. Contact

1. Overview

This Privacy Policy explains what information PropLens ("we," "us," "our") collects when you use our website and application (the "Service"), how we use it, and the choices you have. It should be read together with our Terms of Service.

2. Information we collect

CategoryWhat we collect
AccountEmail address, and a salted, hashed password (PBKDF2) — we never store your password in plain text and cannot see it.
Product data you createSaved strategies, notes, activity history, and usage counters (e.g. number of backtests run) tied to your account, so the Service can show your history back to you.
Data you optionally provideCSV files you upload for backtesting, and — only if you choose to enter one — a third-party market-data API key (e.g. Databento), which is used solely to fetch data on your behalf.
Payment & subscription statusYour current plan (Free/Pro/Pro+Research) and subscription status. Full payment details (card numbers, etc.) are collected and processed entirely by Stripe, our payment processor — we never receive or store your card information.
Technical dataIP address and basic request logs, used for rate-limiting, abuse prevention, and security.
Advertising measurementOur public home page loads advertising measurement tags from Google Ads and Meta (Facebook/Instagram). These record that a visit or a sign-up happened after you clicked one of our ads, so we can tell which ads work. They set their own identifiers and may receive your IP address, browser details and the page you visited, under each provider's own privacy policy. When you create an account, Meta’s tag also sends a one-way cryptographic hash of the email address you entered (never the address itself, and never your password), which Meta uses to match the sign-up to an existing Meta account. We never send them your password or anything you create inside the app, and these tags do not run inside the signed-in product.

3. How we use information

  • To provide, maintain, and improve the Service;
  • To authenticate you and secure your account;
  • To process subscription payments (via Stripe) and manage your plan;
  • To respond to support requests you send to support@prop-lens.app;
  • To detect, prevent, and address fraud, abuse, or security issues;
  • To send essential account and billing communications. We do not send marketing email without your consent.

4. AI features & third-party processing

Certain features (plain-English strategy translation, AI-generated research, Pine Script export, the help assistant) send relevant inputs — such as your strategy description, a generated summary of your strategy's rules, or your question — to Anthropic's Claude API to generate a response. This is necessary for those features to work. Anthropic processes this data under its own privacy practices; PropLens does not control Anthropic's systems. Avoid entering personal or sensitive information unrelated to your trading strategy into these features.

5. No broker connection

PropLens does not integrate with, request credentials for, or access any brokerage or exchange account. Everything in the Service — backtests, Monte Carlo simulations, walk-forward analysis, and the replay trainer — runs on historical market data we source (e.g. from Dukascopy), data from an optional third-party feed you configure yourself (e.g. Databento), or data you upload directly. We never see or touch your real trading account.

6. Data sharing

We do not sell your personal information. We share information only with:

  • Service providers who help us operate the Service under their own confidentiality and data-protection obligations: Stripe (payment processing), Anthropic (AI features), our hosting/infrastructure provider, and our DNS/email provider;
  • Advertising measurement providers — Google Ads and Meta (Facebook/Instagram) — which receive technical data such as your IP address, browser details and the page you visited when their measurement tags load, plus a one-way hash of your email address at sign-up in Meta’s case, so we can tell which of our ads produced a visit or a sign-up. They never receive your password or anything you create in the app. See Cookies for how to opt out;
  • Legal or safety reasons, if required by law, subpoena, or to protect the rights, property, or safety of PropLens, our users, or others;
  • A successor, if PropLens is involved in a merger, acquisition, or sale of assets — you would be notified of any such change.

7. Data retention

We retain your account data for as long as your account is active. If you delete your account (email support@prop-lens.app to request this), we will delete or anonymize your personal data within 30 days, except where we are required to retain records for legal, tax, or accounting purposes (for example, transaction records we or Stripe retain for tax and accounting purposes).

8. Your rights

Depending on where you live, you may have the right to access, correct, export, or delete the personal information we hold about you, or to object to or restrict certain processing. To exercise any of these rights, contact support@prop-lens.app — we will respond within a reasonable time and verify your identity before making changes.

9. Cookies

We use a single essential session cookie to keep you logged in (HTTP-only, sent only over HTTPS in production, and restricted to same-site requests). Our pages load the Space Grotesk font from Google Fonts, which may log basic request data (such as your IP address) per Google's own practices when your browser fetches the font file.

Advertising cookies. Our public home page also carries advertising measurement tags from Google Ads and Meta (Facebook/Instagram), which set their own cookies and identifiers — for example _gcl_* and _fbp. Their only purpose is to tell us which of our ads led to a visit or a sign-up. They are not used to build a profile of you for us, and they do not load inside the signed-in product. You can block or clear them with your browser's cookie controls, or opt out at each provider: Google Ads Settings and Meta Ad Preferences. Blocking them has no effect on your account or on any feature of the Service.

10. Data security

We use industry-standard practices to protect your data, including salted PBKDF2 password hashing, encrypted connections (HTTPS/TLS), and access controls that isolate each account's data from every other account. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

11. Children's privacy

The Service is not directed to, and we do not knowingly collect personal information from, anyone under 18. If you believe a minor has provided us information, contact us and we will delete it.

12. International users

PropLens is operated from, and your information is processed and stored in, the United States. By using the Service, you consent to the transfer of your information to the United States, which may have different data-protection laws than your country of residence.

13. Changes to this policy

We may update this Privacy Policy from time to time. If we make material changes, we will provide reasonable notice (for example, by email or an in-app notice) before they take effect.

14. Contact

Questions about this Privacy Policy, or want to exercise a data right described above? Contact us at support@prop-lens.app.